Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges are automatically calculated, and are based on the delivery district and cubic volume of the entire order.
All orders will be delivered at the door of the chosen address.
Bank transfer, PayPal, Multibanco and MB Way
After the order is validated and the payment is confirmed, it will take 2-3 business days to be delivered at your doorsteps.
Yes. All payment methods are supplied by certified and secure companies. All your personal data is secure. Know more at Terms and Conditions.
You will receive an email with your order confirmation, and invoice. Another email will be sent when the order is shipped.
Yes. All orders will generate an invoice. Be sure to insert all the correct data.
At this moment the pickup option is only available for clients of the Lisbon district. You can pickup your order at our Store in Cascais (Link to Cascais Store contacts).